This business communications course explores strategies and skills needed to become an effective written and verbal communicator. Skills taught in this course are especially helpful in workplace communication but are also applicable to communication outside of work.

Course Details

Note
You will need a webcam to meet with your instructor online for some assignments.
Prerequisites
An understanding of English grammar and usage
Course Outline
Unit 1: How Do We Communicate?
Unit 2: Audience, Purpose, and Execution
Unit 3: Writing for the Workplace
Unit 4: The Nuts and Bolts of Writing
Unit 5: Reading . . . and the World of Work
Unit 6: Learning to Listen
Unit 7: Mastering Verbal Communication
Unit 8: Social Interaction in the Workplace
Unit 9: Getting Set to Get a Job
Syllabus