How do I enroll for a course?
Who is eligible to take BYU independent study courses?
Are text-books included in the course material?
How much does a course cost?
What are Independent Study's hours?
When is Independent Study closed for holidays or other events?
Is there a time limit to finish the course?
How do I get a refund?
What is the deadline for finishing my course before Highschool Graduation?
How long should I plan on to complete a course?
What is the difference between a paper course and an online course?
How do I start my online course?
What do I do if I forgot my access code (Password)?
How do I check my grades?
I got an 'E' as my letter grade; what does that mean?
How do I turn in speedback assignments?
How do I turn in Instructor-Graded Assignments?
What do I do if I fail an exam or assignment?
How do I request a final exam?
How do I find a proctor for my final exam?
When do I get my results from the final exam?
How do I contact my instructor?
I do not agree with a question's answer on a Speedback Assignment.
When I bring up my course, I get a blank white page.
I put my Cd in the drive, now what? it does not load my course!
I am trying to watch a video and it does not work.
I am trying to watch a video but I get an error message like "the data the plugin requested cannot be found."
Says I need to update my flash. How do I do that?
It looks like my web browser wants to load something, but it never stops loading.
How can I check my students progress?
Can couselors be proctors for exams?
How can I find the proctor policy?
How can I order a catalog and are they free of charge?
Is my Course Access Code the same as my course password? What is the Bar ID?
Why isn't the course saving my place? Why did I lose my place from a previous session?
I cannot login to the discussion board.
I finished my course and I want to access my grades, but it won't let me.
I think the information you have on me is incorrect (student ID, phone number, address, etc.) how do I change that?
How do I print out my course?
Do I have acess to my course forever?
I marked an answer on the bubble sheet but when I was graded, the computer said I marked a different answer.
How do I contact Customer Service?
How do I contact Technical Support?