Course Policies (Read Me First)

Enrollment Methods
Course materials are shipped upon registration and payment. There are four ways you can pay for your course and assure that your materials are shipped out in a timely manner:

1. Register online: use a credit card (MasterCard, Visa, Discover, or American Express) or debit card with the MasterCard or Visa logo.
2. Call us toll-free at 1-800-914-8931: use a credit or debit card.
3. Mail an order: send a check (payable to BYU Independent Study) or money order, or send credit card information (card number, expiration date, and security code). NOTE: PLEASE DO NOT SEND CASH. Send to BYU Independent Study, 120 Morris Center (MORC), Brigham Young University, Provo, UT 84602-0300.
4. In person: use a credit or debit card, check or money order, or cash. Come to the registration desk in the Morris Center.

Tuition  2009–2010
University online courses: $148 per credit
University paper courses: $148 + $10 manual fee.
High school online courses: $124 per .5 unit; $78 per .25 unit
High School paper courses: $124 per .5 unit; $78 per .25 unit + $10 manual fee.
Values online courses: $48 per .5 credit
Values paper courses: $48 per .5 credit + $10 manual fee.
Personal enrichment courses: $40

Special Enrollment: $232 per credit

Tuition prices are subject to change September 1, 2010.

We also offer introductory-priced courses at $48.

>>  Back to top

Textbook Shipping
To provide you with greater flexibility and increased purchasing options, BYU Independent Study does not handle the purchasing or shipping of textbooks. If you order textbooks from the BYU Bookstore, please allow for extra shipping time and an additional shipping fee. Click here for the Shipping and Handling chart.

For textbook buy-backs, please contact the BYU Bookstore or other place of purchase. For textbook refunds, refer either to the Bookstore refund policy or the refund policy of the company from which you bought your text(s).

Materials / Course Shipping

Shipping	Cost	Arrival Time
Standard1 (First Class, Fed Ex)	Included in course tuition	7–10 Business days
Express Overnight (U.S. only)	$20.00	*(see chart below)
International2 (DHL, outside U.S.)	$20.00 (Canada/Mexico) $20.00 (all other countries)	5–7 business days
Military Mail3	(see Standard and Overnight rates above)	(see Standard and Overnight arrival times above)

1. If you do not receive your materials after 10 business days, contact us at 1-800-914-8931.

2. You must include your street address, foreign postal code, and phone number to ensure delivery. If possible, please also include your email address. All international shipments will be sent DHL and will be charged an additional $20.

3. If you live on or go to school on a military base, to receive your mail through the U.S. military mail system, give us a complete APO address and postal code (the code indicates which base you want your mail sent to).

>>  Back to top

Overnight Delivery Schedule

Requested	Arrival
By 12:00 p.m. mountain time	The following business day
Thursday after 12:00 p.m. mountain time through Friday 12:00 p.m. mountain time	The following Monday
Friday after 12:00 p.m. mountain time	The following Tuesday

NOTE: BYU Independent Study is not responsible for items damaged or lost in the mail.

>>  Back to top

Time Limit
You have one year from the date of enrollment to complete your course.

You are encouraged to maintain a regular schedule of study. Please refer to your course and allow appropriate time.

Withdrawal/Refund
A course withdrawal can be obtained if we receive your withdrawal request within 60 calendar days of enrollment. A full refund will be granted minus the following fees:

• $20 processing fee for each high school course
• $20 processing fee per credit hour for each university course

Absolutely no refunds will be given after 60 days! To withdraw, we must receive a Withdrawal Request Form, which is available online.

Click here for a printable Withdrawal Request Form. Please fill out the form completely to apply for a withdrawal. It must include the student's signature.

Mail withdrawal requests to:

	BYU Independent Study 206 Harman Continuing Education Building P.O. Box 21514 Provo, UT 84602-1514

Or fax to (801) 422-0739.

Enrollments charged to a bank card will be refunded to that same card; estimated refund time is 5-7 business days. Enrollments paid by cash or check will be refunded by check; the estimated refund time is 4-6 weeks.

If you are a purchase order customer or your course was paid for by a purchase order, click here to complete the Purchase Order Withdrawal Form.

>>  Back to top

Extension
If you have not completed your course within one year, you may be able to obtain a three-month extension, depending on the status of your course, for a $20 fee. You must request an extension and pay the fee before the course expiration date. Call 1-800-914-8931 to request an extension.

Deadlines for High School Graduation
All course assignments and examinations can be submitted at any time throughout your enrollment in the course. However, if you are completing your course for graduation, please submit all course work, including exams, three weeks before your school's graduation deadline. Course assignments and examinations received after these dates may not be processed in time for your graduation.

Deadlines for Courses Posting to a University Transcript
All course assignments and examinations can be submitted at any time throughout your enrollment in the course. All lessons and midterms must be submitted in order to request the final exam. University courses will be posted to an official BYU transcript according to the BYU semester or term in which the course was completed. The following dates represent BYU's upcoming semesters and term deadlines.

Deadlines for Courses Posting to a University Transcript
Fall 2009	November 24th
Winter 2010	April 2nd
Spring 2010	May 27th
Summer 2010	July 22nd

If you are completing your course for BYU graduation, please submit all course work, including exams, prior to the deadlines listed above; no exceptions are granted. For graduation at universities other than BYU, for financial aid and scholarship deadlines, or for any other deadlines, all course assignments and examinations must be submitted 30 days before your deadline in order to allow adequate processing time.

There is no BYU graduation following spring term. If you would like your course to post to spring term, all course work and exams must be submitted three weeks before the term's end.

BYU Independent Study cannot ensure that course work and examinations received after these dates will be processed in time for your graduation.

>>  Back to top

Speedback Assignments
>>  Back to top

Instructor-graded Assignments
Instructor-graded work is graded by the instructor rather than by computer. Grades will be posted approximately two weeks after the assignment or exam is received in our office. Please include a cover sheet when submitting your assignments, indicating which lesson you are submitting. If you are enrolled in a web course or if you need more cover sheets, you can print them online (print cover sheet). We prefer assignments to be submitted sequentially and one at a time. Do not submit more than three instructor-graded assignments at a time. You may not turn in the same work for two different courses.

Resubmissions
Call our office, 1-800-914-8931, to see whether or not a resubmission is available for your course. If a resubmission is allowed, you will only be given ONE resubmission per lesson. In some cases, not all lessons can be resubmitted. There is, however, a $10 fee for each resubmission. You may not resubmit any assignments or midcourse exams after you have requested the final exam.

>>  Back to top

Requesting Exams
Courses may have midcourse exams, final exams, or both, depending on the course. You may take the midcourse exam at any time during the course. However, you can only request the final exam after all course assignments and examinations have been submitted and your proctor has submitted the proctor certification form.

You must request your final exam before the course expiration date. You must pass the final exam in order to pass the course. Once you request your exam, you have one month in which to take the exam. Exam reprints are $15

If you wish to have your exam express mailed, it must be requested by phone, not online. (You must pay a $20 express mail fee when you request the exam for both U.S. and international mail.) For express mailed exams to be delivered the next day, they must be requested before noon mountain time. If you wish to have your exam express mailed both ways, we can include a prepaid return express mail envelope with your exam for a total fee of $30. (International mail, however, cannot be sent with a prepaid express mail envelope.) All exams received Friday after noon mountain time, Saturday, or Sunday will be processed on the following Monday.

All high school exams must be taken in a supervised setting with a certified proctor and all college exams must be taken at a certified testing center. Please allow two weeks for your proctor to receive the exam. You are responsible for contacting your proctor or testing center to find out whether your exam has arrived and to determine an appropriate time to take the exam.

Retakes
In some cases, you may retake an exam once for a $15 fee. Retakes must be done within 30 days of taking the original exam. All course work, including exam retakes, need to be completed by the course expiration date.

You must pass the final exam in order to pass the course.

>>  Back to top

Testing Locations
>>  Find a Testing Center

>>  Back to top

Proctors

All BYU Independent Study exams must be taken at the BYU Independent Study Office or under the supervision of a college testing center or a proctor who has been certified by BYU Independent Study.

Exams for university-level courses must be taken at the Independent Study Offices or in a college testing center. Please use the link below to find the college testing center nearest you.
>>  Find Testing Centers

Exams for high school-level courses must be taken at the BYU Independent Study Office, at a college testing center, or under the supervision of a certified proctor.

To take an exam with a proctor, you must first receive permission from the individual before designating him or her as your proctor. The proctor must have been previously certified by BYU Independent Study. Proctors may apply for certification by filling out a proctor certification form online. Please do not request your exam before your proctor has been certified by BYU Independent Study. If you are enrolled in a paper course, directions are included on the proctor information card that was provided with your course materials. Information may also be found at Proctor Policy.

If they are willing, the following individuals are eligible to serve as proctors for junior high/high school-level courses:

• High school academic or guidance counselor
• Full-time high school teacher
• High school superintendent, principal, or vice principal
• CES (Church Education System) full-time teacher/director
• Full-time high school or public librarian
• Other full-time education professional
• Middle School Educators are eligible to proctor for Middle School students only
• Embassy education officer
• Military base/station education officer
• Local college testing center (Check the Consortium's Web site to find a testing center near you.)

The following individuals are ineligible to serve as proctors for junior high/high school-level courses:

• Any university faculty, staff, or administrator who does not work in the testing center
• Elementary school educators and counselors
• Relatives or friends of the student
• Student's employer
• Student's tutor
• Ecclesiastical leaders*
• Athletic coach, assistant coach, athletic administrator, or athletic academic counselor
• Anyone with a relationship to the student that may result in a conflict of interest in proctoring an exam (e.g., sports, theatre, choir, etc.)

*Ecclesiastical leaders who are also full-time educators ARE eligible to become certified proctors.

Personal Enrichment Courses
If you have enrolled in a personal enrichment course, your assignments will be graded, but there is no final exam and you will not receive credit for the course.

Junior High/High School Courses
A notice of course completion and the student's grades are sent to thier school counselor if the student provided BYU Independent Study with their school's ACT code. Non-university-level course grades are not posted on a university transcript and are not available from the BYU Records Office. There is a $2 dollar fee for each transcript requested.

University Courses
Grades are automatically posted on an official BYU transcript. After you have received your Notice of Course Completion, you may request a transcript from the BYU Records Office (B-150 ASB, Provo, UT 84602) for $2 per copy. You may also fax your request to 801-422-0613. (Provide your credit card number and its expiration date.)